Privacy policy

New Privacy Policy

This privacy policy describes how your personal data is collected, used, and shared when you visit satisfiedmi.com (the "Website") or make a purchase there.

PERSONAL INFORMATION WE COLLECT

When you visit the Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Website, we collect information about the individual web pages or products you view, which websites or search terms referred you to the Website, and information about how you interact with the Website. We refer to this automatically collected information as "Device Information."

We collect Device Information using the following technologies:

• Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.

• Log Files track actions on the Website and collect data such as your IP address, browser type, internet service provider, referring and exit pages, and date and time stamps.

• Web Beacons, Tags, and Pixels are electronic files used to record information about how you browse the Website.

When you make a purchase or attempt to make a purchase through the Website, we also collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, PayPal username, email address, and phone number). We refer to this information as "Order Information."

When we talk about "personal data" in this privacy policy, we mean both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We generally use the Order Information we collect to fulfill any orders placed through the Website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you;

• Screen our orders for potential risk or fraud; and

• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

• External product suppliers and warehouses receive the details of the order contents and the buyer's shipping address: This data is necessary for them to organize shipping.

• Multiple suppliers work with the store, and each individual order may involve a completely different company.

• To find out which supplier/warehouse has received the buyer's data, the buyer can make an inquiry via email.

We use the Device Information we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Website (for example, by generating analytics about how our customers browse and interact with the Website and to assess the success of our marketing and advertising campaigns).

By using our Website, you (the visitor) consent to third parties processing your IP address to determine your location for the purpose of currency conversion. You also agree that this currency will be stored in a session cookie in your browser (a temporary cookie that is automatically removed when you close your browser). We do this so that the chosen currency remains selected and consistent while you browse our Website, allowing prices to be converted into your (the visitor's) local currency.

Text Marketing and Notifications: By entering your phone number at checkout and initiating a purchase, signing up via our subscription form, or using a keyword, you consent to us sending you text notifications (for your order, including reminders about abandoned carts) and text marketing offers. No more than 6 text messages will be sent per month. You acknowledge that your consent is not a condition of purchase.

If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message we send you or use the unsubscribe link provided in each of our messages. You understand and agree that alternative methods of unsubscribing, such as using other words or requests, will not be considered as valid methods of unsubscribing. Message and data rates may apply.

For questions, please text HELP to the number from which you received messages. You can also contact us for more information. If you wish to unsubscribe, please follow the procedures mentioned above.

SHARING YOUR PERSONAL INFORMATION

We share your personal data with third parties who help us use your personal data, as described above. For example, we use Shopify to operate our online store—you can read more about how Shopify uses your personal data here: https://www.shopify.com/legal/privacy. We also use Google Analytics to understand how our customers use the Website—you can read more about how Google uses your personal data here: https://www.google.com/intl/en/policies/privacy/. You can also unsubscribe from Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your personal data to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIORAL ADVERTISING

As described above, we use your personal data to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, visit the educational page of the Network Advertising Initiative ("NAI") at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can unsubscribe from some of these services by visiting the Digital Advertising Alliance opt-out portal: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our data collection and use practices when we see a "Do Not Track" signal from your browser.

YOUR RIGHTS

If you are a resident of Europe, you have the right to access the personal data we hold about you and to ask that your personal data be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the contact information below.

If you are a resident of Europe, we also note that we process your data to fulfill contracts we might have with you (for example, when you make an order through the Website) or otherwise pursue our legitimate business interests listed above. Please also note that your data will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Website, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

MINORS

The Website is not intended for individuals under the age of 17.

CONTACT

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at service@satisfiedmi.com.

Terms and Conditions for Text Marketing:

We use an SMS platform to which the following terms apply. By signing up for our text marketing and notifications, you agree to these terms and conditions. By entering your phone number at checkout and initiating a purchase, signing up via our registration form, or using a keyword, you consent to us sending you SMS notifications (for your order, including reminders about abandoned carts) and SMS marketing offers. You acknowledge that consent is not a condition for purchase.

Your phone number, name, and purchase information will be shared with our SMS platform "SMSBump Inc," a company in the European Union based in Sofia, Bulgaria, EU. This data will be used to send you targeted marketing messages and notifications. When sending text messages, your phone number will be passed to an SMS carrier to ensure the messages are delivered.

If you wish to unsubscribe from receiving marketing SMS and notifications, reply with STOP to any mobile message we send you or use the unsubscribe link provided in each of our messages. You understand and agree that alternative methods of unsubscribing, such as using other words or requests, will not be considered as valid methods of unsubscribing. Message and data rates may apply.

For questions, please text HELP to the number from which you received the messages. You can also contact us for further information. If you wish to unsubscribe, please follow the procedures mentioned above.

To offer you payment methods from Klarna, we may provide your personal data in the form of contact and order details at checkout to Klarna so that Klarna can assess whether you qualify for their payment methods and to tailor those payment methods for you. Your submitted personal data will be processed in accordance with Klarna's privacy policy.