Terms of service

OVERVIEW
Throughout the website, the terms "we," "us," and "our" refer to satisfiedmi.com. We offer you, the user, this website, including all information, tools, and services available on this website, under the condition that you accept all the terms, conditions, policies, and notices mentioned here.

By visiting our website and/or purchasing something from us, you engage with our "Service" and agree to the following terms ("Service Terms," "Terms"), including the additional terms and policies referenced herein and/or available via a hyperlink. These Terms of Use apply to all users of the website, including but not limited to users who are browsers, vendors, customers, merchants, and/or content authors.

Please read these Terms of Use carefully before accessing or using our website. By accessing the website or using any part of the website, you agree to these Terms of Use. If you do not agree with all the terms of this agreement, you may not access the website or use any services. If these Terms of Use are considered an offer, acceptance is expressly limited to these Terms of Use.

All new features or tools added to the current shop are also subject to the Terms of Use. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Use by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes. If you continue to use or access the website after changes are posted, you agree to those changes.

Our shop is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - TERMS FOR THE ONLINE SHOP
By agreeing to these Terms of Use, you represent that you are at least the age of majority in the country where you reside or that you are the age of majority in the country where you reside and you have given us your consent to allow your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, and you must not violate any laws in your jurisdiction while using the service (including, but not limited to, copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach of any of the terms will result in an immediate termination of your services.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the service, use of the service, or access to the service or any contact on the website through which the service is provided without our express written permission.
The headings used in this agreement are for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if the information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information is necessarily not current and is provided for your reference only. We reserve the right to modify the content of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - CHANGES TO SERVICE AND PRICES
The prices for our products can change without prior notice.
We reserve the right to modify or discontinue the service (or any part or content thereof) at any time without notice.
We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to our return policy.
We have made every effort to display the colors and images of our products that appear in the store as accurately as possible. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right to limit the sale of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services we offer. All product descriptions or product prices are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for a product or service made on this site is void where prohibited.
We do not warrant that the quality of the products, services, information, or other materials purchased or obtained by you will meet your expectations or that any errors in the service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. If we make a change to or cancel an order, we will attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our shop. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more details, please refer to our return policy.

SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools that we neither monitor nor have any control over or influence.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms under which the tools are provided by the relevant third-party provider.
We may also, in the future, offer new services and/or features through the website (including the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Use.

SECTION 8 - LINKS TO THIRD PARTIES
Certain content, products, and services available through our service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any materials or websites of third parties or for any other materials, products, or services of third parties.
We shall not be liable for any harm related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If you send certain specific submissions (for example, contest entries) at our request, or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion are unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable or that violate any party's intellectual property or these Terms of Use.
You agree that your comments will not violate the rights of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the service or any related website. You may not use a false email address, pretend to be someone other than yourself, or mislead us or third parties regarding the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

SECTION 10 - PERSONAL INFORMATION

The transmission of personal data via the shop is subject to our privacy policies. To view our privacy policy.

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, there may be information on our website or in the service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, prices, promotions, offers, product shipping costs, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information in the service or on a related website is inaccurate at any time and without prior notice (even after you have submitted your order). We are not obligated to update, change, or clarify information in the service or on any related website, including, but not limited to, pricing information, unless required by law. No specified update or refresh date applied in the service or on any related website should be taken to indicate that all information in the service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions set forth in the Terms of Use, you are prohibited from using the website or its content: (a) for illegal purposes; (b) to solicit others to engage in illegal acts; (c) to violate international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe on our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, injure, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that may in any way affect the functionality or operation of the service or any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) for spamming, phishing, pharming, spidering, crawling, or scraping; (j) for obscene or immoral purposes; or (k) to interfere with or circumvent the security features of the service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the service or any related website if you violate any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not warrant, guarantee, or represent that your use of our service will be uninterrupted, timely, secure, or error-free. We do not guarantee that the results that may be obtained from the use of the service will be accurate or reliable. You agree that we may remove the service for indefinite periods or cancel the service at any time without notice. You expressly agree that your use of the service or inability to use the service is at your own risk. The service and all products and services delivered to you through the service are (unless expressly stated by us) provided "as is" and "as available" for your use, without any representations, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, quality, fitness for a particular purpose, durability, title, and non-infringement of rights. In no case shall our directors, officers, employees, partners, agents, contractors, interns, suppliers, service providers, licensors, or subcontractors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, but not limited to, lost profits, lost revenues, lost savings, data loss, replacement costs, or similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the service or products procured through the service, or for any other claims related in any way to your use of the service or a product, including, but not limited to, any errors or omissions in content or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Since some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability in those states or jurisdictions shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claims or demands, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Use or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

SECTION 15 - SEVERABILITY

If any provision of these Terms of Use is deemed unlawful, void, or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Use, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Use are effective unless and until terminated by either you or us. You may terminate these Terms of Use at any time by informing us that you no longer wish to use our services, or when you stop using our website. If, at our sole discretion, you fail to comply with any term or provision of these Terms of Use, or if we suspect that you have failed to comply, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination; and/or we may deny you access to our services (or any part thereof) accordingly.

SECTION 17 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision. These Terms of Use and any policies or operating rules posted by us on this website or in relation to the service constitute the entire agreement and understanding between you and us and govern your use of the service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Use). Any ambiguities in the interpretation of these Terms of Use shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW

These Terms of Use and any situation we personally present to you are governed by the laws of Hong Kong and their interpretation.

SECTION 19 - CHANGES TO THE TERMS OF SERVICE

You can view the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Use at our discretion by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. If you continue to use our website or the service after the posting of changes to these Terms of Use, you accept those changes.

SECTION 20 - CONTACT INFORMATION

For questions regarding the Terms of Use, please contact us at service@satisfiedmi.com.

Zongest Limited (Non-return address)
UNIT 1507B, 15/F., EASTCORE, 398 KWUN TONG ROAD, KWUN TONG, HONG KONG